Contact US
Text To: 724-328-1900
Email: d.meyer@nexgen-travels.com
In-Room Celebrations
Imagine your loved one’s delight when they return to their Resort hotel room to find it magically transformed!
Surprise that special person in your life with a personalized in-room celebration! Whether celebrating a birthday, holiday, first visit or romantic occasion, In-Room Celebrations make your loved one feel like their favorite Disney characters have stopped by to create a personalized celebration—just for them!
You can enhance their experience even more by choosing from a wide variety of popular Disney surprises and keepsakes—or by creating your own personalized gifts with our Custom Gift Builder feature!


Disney Watercraft Transportation
Cruise from Walt Disney World Swan Hotel to EPCOT and Disney’s Hollywood Studios on a Friendship Boat.
Friendship Boats depart from the hotel, with stops at the Disney's BoardWalk Resort, Disney's Yacht Club Resort, Disney’s Beach Club Villas and the Walt Disney World Dolphin Hotel.
Check at the Walt Disney World Swan Reserve for the Friendship Boat schedule.
Minnie Van™ Service
Dash about in Disney style with Minnie Van service Connected by Lyft for travel within Walt Disney World Resort. Please note: this service is separate from your vacation package and subject to additional charges.
Parking
Self-parking is located near the entrance to Walt Disney World Swan Reserve. Valet parking is available at the main entrance, adjacent to the lobby.
The following rates apply for registered Guests and visitors parking at Walt Disney World Swan Reserve:
Self-Parking – $36 per day, plus tax
Valet Parking – $44 per day, plus tax
Rates for other Guests:
Self-Parking – $36 per exit
Valet Parking – $44 per exit
ATM
An ATM is located in the lobby of the Walt Disney World Swan Reserve. Additionally, ATMs are also located in the lobbies of the Walt Disney World Swan Hotel and the Walt Disney World Dolphin Hotel.
Mandara Spa
Located at the Walt Disney World Dolphin hotel, Mandara Spa is a full-service spa and salon offering massages, hair and body treatments, and more.
Swan Reserve Health Club
Shape up at a facility offering state-of-the-art Life Fitness equipment and a large selection of free weights.
Located at the Walt Disney World Swan Reserve, the Swan Reserve Health Club features strength-training apparatuses, treadmills, stair climbers, life cycles and ellipticals with built-in training and entertainment systems. The location also contains its own locker rooms and showers. Complimentary yoga mats and stability balls are available upon request.
Guests must be at least 16 years of age. In addition to the Swan Reserve Health Club, Guests are also welcome to use the facilities at the neighboring Swan Health Club and Dolphin Health Club. Open 24 hours a day.
Laundry and Dry Cleaning Services
24-hour self-service laundry rooms are located on the lower level of Walt Disney World Dolphin Hotel. Machine tokens can be purchased in the laundry room.
For dry cleaning or valet laundry service, dial “Housekeeping” on your Guest Room phone. Deposit your items in the provided laundry bag for pickup and fill out the attached form. Items picked up by 9:00 AM will be returned to you by 6:00 PM that same day.
Resort Concierge
Visit the Lobby Concierge to make dining reservations, book special experiences, and more.
Already know exactly what you want? Book spa treatments, transportation, childcare and other services online using our self-service VIP Concierge Services system.
Disney Cruises
Walt Disney World Swan Reserve
Walt Disney World Swan Reserve
Resort Address
1255 Epcot Resorts Blvd, Lake Buena Vista, Florida 32830
Mail Services
Postal and package-handling services are available at the Business Center, located in the main lobby.
Send anything from postcards to golf clubs to packages weighing up to 100 pounds. The business center can also receive packages on your behalf and deliver them to any location at Walt Disney World Resort.
The Business Center also provides a full range of office services and supplies.